Privacy Policy
Harbor Light Coaching, LLC
Effective Date: November 2026
Website: www.harborlightcoaching.com
1. Introduction
Harbor Light Coaching, LLC ("Harbor Light Coaching," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our website, coaching inquiries, online assessments, educational resources, and related services.
This Privacy Policy explains what information we collect, how we use and protect it, when it may be disclosed, and the privacy rights available to you.
By using our website, you acknowledge this Privacy Policy. Where required by applicable law, we obtain consent for specific uses of personal information.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and Contact Information
- First and last name
- Email address
- Telephone number
- Information submitted through contact forms
- Appointment and consultation requests
- Communications you voluntarily provide
Grief Assessment Information
When you complete an online assessment, we may collect:
- Information you provide about grief, loss, and personal experiences
- Responses to assessment questions
- Assessment scores, interpretations, and results
- Contact information you choose or are required to provide
- Assessment submission dates and consent acknowledgments
Assessment information may contain sensitive personal information.
Coaching and Service Information
When you inquire about or participate in coaching services, we may collect information relevant to scheduling, service delivery, payment, and communication.
Information provided under a separate coaching agreement may also be governed by that agreement and any additional confidentiality notices.
Technical and Website Usage Information
Depending on the technologies enabled, we may collect:
- IP address
- Browser and device information
- Pages visited
- Referral sources
- Approximate geographic location derived from technical information
- Website interactions
- Cookie preferences
- General website performance information
Payment Information
If you purchase services or products, payment information may be processed by a third-party payment provider.
3. How We Use Personal Information
We may use personal information to:
- Provide requested coaching services, educational resources, and assessments.
- Generate and deliver assessment results.
- Respond to inquiries and communicate with visitors.
- Schedule consultations and appointments.
- Process purchases and payments.
- Maintain website functionality and security.
- Improve website accessibility, usability, and performance.
- Maintain records of consent and contractual agreements.
- Comply with applicable legal obligations.
- Establish, exercise, or defend legal claims.
- Send marketing communications where permitted by law and consistent with your preferences.
We do not use individual grief assessment responses or results for targeted advertising.
4. Sensitive Personal Information
We recognize that information concerning grief, emotional experiences, personal relationships, and loss may be particularly sensitive.
We seek to limit collection to information reasonably necessary for the assessment or service requested.
Access to identifiable assessment information is restricted to authorized personnel and service providers with a legitimate need to access it.
We do not intentionally disclose individual assessment responses or results to advertising platforms.
We do not treat participation in an assessment as permission to use sensitive information for unrelated marketing purposes.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential functionality, understand website performance, and improve visitor experiences.
Cookies may include:
Essential Cookies: Necessary for website functionality, security, and the operation of requested features.
Analytics Cookies: Used, where enabled, to understand general website traffic, visitor activity, and performance.
Marketing Cookies: Used only if marketing or advertising technologies are implemented and where their use is permitted by applicable law.
Where legally required, nonessential cookies and tracking technologies will be activated only after valid consent.
Visitors may manage or withdraw applicable cookie preferences using the Cookie Preferences feature on our website.
Additional information about active cookies, their providers, and retention periods will be made available through our Cookie Policy or cookie preference interface.
6. Analytics and Advertising
We may use privacy-conscious website analytics services to understand aggregate website performance.
Where Google Analytics or another analytics provider is enabled, we will disclose its use and implement appropriate privacy settings and consent controls.
We do not intentionally transmit names, email addresses, individual grief assessment responses, assessment results, or other sensitive personal information to website analytics or advertising providers.
We do not use assessment responses or results to create targeted advertising audiences.
7. How We Share Personal Information
We may disclose personal information to trusted service providers when reasonably necessary to operate our business or provide requested services.
These may include:
- Website hosting providers
- Secure data storage providers
- Scheduling platforms
- Email communication providers
- Payment processors
- Website analytics providers
- Technical support and security providers
- Professional advisers, including attorneys and accountants
We may also disclose information where required by law, valid legal process, or where reasonably necessary to protect legal rights or safety.
We may transfer information as part of a merger, acquisition, restructuring, or other lawful business transaction, subject to applicable privacy requirements.
We do not sell individual grief assessment responses or results.
Any broader statement about the sale or sharing of personal information will reflect our actual advertising and data-sharing practices.
8. Marketing Communications
If you choose to subscribe to newsletters or marketing communications, we may use your contact information to send relevant updates, educational resources, and information about our services.
You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.
Where required, we obtain separate consent before sending marketing communications.
Completing an assessment does not automatically constitute consent to receive promotional emails.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide requested services, meet legitimate business needs, comply with legal obligations, resolve disputes, or establish and defend legal claims.
Retention periods may vary according to the type of information collected.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the personal information we process.
These may include encrypted connections, access controls, authentication measures, secure hosting, and restrictions on access to sensitive records.
No internet transmission or electronic storage system can be guaranteed completely secure.
We maintain procedures to address suspected unauthorized access or disclosure and provide legally required notifications when applicable.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Obtain a copy of certain personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of certain targeted advertising, sale, or sharing activities.
- Exercise other rights provided by applicable privacy laws.
These rights may be subject to legal exceptions, verification requirements, and eligibility thresholds.
To submit a privacy request, contact:
We will respond in accordance with applicable law.
We will not unlawfully discriminate against individuals for exercising their privacy rights.
12. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to our business and processing activities.
Depending on applicability, these may include rights to know, access, correct, and delete personal information; opt out of sale or sharing; limit certain uses of sensitive personal information; and exercise applicable protections concerning automated decision-making.
Our assessment may generate interpretations or inferences from participant responses. Where applicable, these will be addressed in the categories of personal information we collect.
If our business engages in processing that legally constitutes a sale or sharing of personal information, we will provide required notices and opt-out mechanisms.
We will also honor applicable opt-out preference signals, including Global Privacy Control, where required.
Privacy Requests: [email protected]
13. European Union, EEA, and United Kingdom Visitors
Individuals in the European Union, European Economic Area, or United Kingdom may have additional rights under applicable data protection laws.
Where these laws apply, we will identify appropriate lawful bases for processing, provide required disclosures, and honor applicable individual rights.
Depending on the circumstances, these rights may include access, correction, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.
Where applicable, processing of special-category personal data will require an appropriate additional legal condition.
Personal information may be processed in the United States or other countries in which our authorized service providers operate.
Where required, international transfers will be supported by an appropriate lawful transfer mechanism.
14. Children's Privacy
Our website assessments and coaching enrollment services are intended for adults aged 18 and older.
We do not knowingly solicit or collect personal information from children for these services.
If we become aware that we have collected personal information from a child contrary to applicable law or our eligibility requirements, we will take appropriate action, including deletion where required.
Parents or guardians may contact us with concerns at [email protected].
15. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or external resources.
We are not responsible for the privacy practices of independently operated third-party services.
We encourage visitors to review the privacy policies of those services before providing personal information.
16. Automated Assessment Processing
Our online assessment may use predetermined questions, scoring rules, and interpretive methods to generate educational results.
These results are intended for self-reflection and do not constitute medical or psychological diagnoses.
We will provide additional notices or choices where required by applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, information practices, or legal obligations.
Updates will be posted with a revised effective date.
Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is processed.
18. Contact Us
For questions about this Privacy Policy or requests concerning personal information, please contact:
Harbor Light Coaching, LLC
Website: www.harborlightcoaching.com
Email: [email protected]